Managed IT Services

While an On-demand IT support is cost-effective for some, an issue must occur before it’s fixed. That's it. Your systems will for sure experience some unscheduled downtime.

The Benefits of Managed IT services:

• Predictable monthly costs

  You will have a predictable cost for needed IT support that you can easily budget for. For an affordable, fixed, monthly fee we will keep your technology running at peak performance.

• 24/7 Availability

  Managed IT services give you peace of mind knowing your systems are constantly monitored and maintained. Any issues that arise are immediately caught and resolved before serious damage is incurred.

• Reduced risk

  Your business will benefit from proactive service and support that prevents downtime and IT issues, rather than waiting for troubles to occur that can shut down your operations.

• Improved focus on your core business

  We leverage our technical experts and monitoring tools to proactively manage and maintain your IT systems. As a result, you can concentrate on the strategic initiatives that better serve your company and customers.

• What Managed IT services you offer?

  We know that every businesses needs are unique, so we offer custom, tailored packages for any business.

• What IT technologies are supported with your custom support packages?

  GNU/Linux based technologies in general with a focus on our custom solutions: Small Business Server, Self-Hosted Private Cloud, Secure File Synchronisation, Backup Server, and different servers hosted on a Virtual Private Server.

• Do you offer remote IT support?

  Yes, we offer both, the remote and the onsite IT support.

• Do I need a contract for Managed IT services?

  Yes. This contract will include custom support package made after a full assessment of your current IT environment.

• Do you have a Customer Support Portal?

  Yes. In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. After signing Contract for Managed IT services you will be registered user of NS Computing Support Centre.

Let’s schedule an initial consultation meeting at your offices to start a full assessment of your current IT environment as a basis for development of a tailored IT support package for your business!